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Project Microsoft CRM Upgrade

The version of Microsoft CRM (2011) needed to be upgraded to access numerous new functionalities necessary to fulfil the customer’s processes requirements. We migrated to a completely new environment, as one of the requirements involved the activation of ADFS (Active Directory Federation Services), and ported all the customizations made in CRM 2011 to CRM 2013.

This platform is now closer to CRM 2016 and a mandatory step for the upgrade from 2011 in any case.